/* ==========================================================================
   SELOASA - Chatbot Virtual "Pseudo IA" Styles
   Versión Profesional y Optimizada (Sin Emojis y Ocultamiento Inteligente)
   ========================================================================== */

:root {
  --seloasa-chat-primary: #e43b14;
  --seloasa-chat-primary-dark: #b82706;
  --seloasa-chat-primary-light: #fff3f0;
  --seloasa-chat-text: #1e293b;
  --seloasa-chat-text-muted: #64748b;
  --seloasa-chat-bg: #f8fafc;
  --seloasa-chat-card-bg: #ffffff;
  --seloasa-chat-border: #e2e8f0;
  --seloasa-chat-shadow: 0 20px 48px -8px rgba(15, 23, 42, 0.26), 0 8px 16px -4px rgba(228, 59, 20, 0.12);
  --seloasa-chat-radius: 20px;
}

/* Ocultar permanentemente el botón de ir arriba para evitar saturación visual junto al botón de chat */
.back-to-top {
  display: none !important;
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
}

/* Contenedor flotante del botón lanzador */
#seloasa-chat-launcher-wrap {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 1055;
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  pointer-events: none;
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  transition: opacity 0.2s ease, transform 0.2s ease, visibility 0.2s;
}

#seloasa-chat-launcher-wrap * {
  pointer-events: auto;
}

/* Cuando el pop up está abierto, ocultar completamente el botón flotante debajo */
#seloasa-chat-launcher-wrap.is-chat-open {
  opacity: 0 !important;
  visibility: hidden !important;
  pointer-events: none !important;
  transform: scale(0.6) translateY(20px) !important;
}

#seloasa-chat-launcher-wrap.is-chat-open .seloasa-chat-btn {
  display: none !important;
}

/* Tooltip / Notificación de bienvenida */
.seloasa-chat-teaser {
  position: relative;
  background: #ffffff;
  color: var(--seloasa-chat-text);
  padding: 12px 34px 12px 16px;
  border-radius: 16px;
  box-shadow: 0 10px 25px -3px rgba(0, 0, 0, 0.14), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
  font-size: 0.85rem;
  line-height: 1.4;
  max-width: 270px;
  margin-bottom: 12px;
  cursor: pointer;
  border: 1px solid rgba(228, 59, 20, 0.18);
  animation: seloasaTeaserSlideUp 0.4s cubic-bezier(0.16, 1, 0.3, 1) forwards;
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.seloasa-chat-teaser:hover {
  transform: translateY(-2px);
  box-shadow: 0 14px 28px -4px rgba(228, 59, 20, 0.2);
}

.seloasa-chat-teaser-close {
  position: absolute;
  top: 6px;
  right: 8px;
  background: transparent;
  border: none;
  color: #94a3b8;
  font-size: 1rem;
  line-height: 1;
  padding: 4px;
  cursor: pointer;
  border-radius: 50%;
  transition: color 0.15s ease;
}

.seloasa-chat-teaser-close:hover {
  color: var(--seloasa-chat-primary);
}

.seloasa-chat-teaser strong {
  color: var(--seloasa-chat-primary);
  display: block;
  font-size: 0.86rem;
  margin-bottom: 2px;
}

/* Botón flotante circular */
.seloasa-chat-btn {
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--seloasa-chat-primary) 0%, var(--seloasa-chat-primary-dark) 100%);
  color: #ffffff;
  border: none;
  outline: none;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 8px 24px rgba(228, 59, 20, 0.38);
  cursor: pointer;
  position: relative;
  transition: transform 0.25s cubic-bezier(0.34, 1.56, 0.64, 1), box-shadow 0.25s ease, opacity 0.2s ease;
}

.seloasa-chat-btn:hover {
  transform: scale(1.08);
  box-shadow: 0 12px 30px rgba(228, 59, 20, 0.48);
}

.seloasa-chat-btn:active {
  transform: scale(0.96);
}

.seloasa-chat-btn-icon {
  font-size: 1.45rem;
  transition: transform 0.25s ease;
}

/* Indicador de estado en línea */
.seloasa-online-badge {
  position: absolute;
  top: 2px;
  right: 2px;
  width: 14px;
  height: 14px;
  background-color: #22c55e;
  border-radius: 50%;
  border: 2px solid #ffffff;
}

.seloasa-online-badge::after {
  content: '';
  position: absolute;
  top: -2px;
  left: -2px;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  border: 2px solid #22c55e;
  animation: seloasaPulse 2s infinite ease-out;
}

/* Badge de mensajes no leídos */
.seloasa-unread-count {
  position: absolute;
  top: -4px;
  left: -4px;
  background-color: #0f172a;
  color: #ffffff;
  font-size: 0.72rem;
  font-weight: 700;
  min-width: 20px;
  height: 20px;
  padding: 0 5px;
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
  border: 2px solid #ffffff;
  animation: seloasaBounce 0.5s ease-out;
}

/* Ventana principal del Chatbot (Posicionada al ras en la esquina inferior) */
#seloasa-chat-widget {
  position: fixed;
  right: 24px;
  bottom: 24px;
  width: 380px;
  max-width: calc(100vw - 32px);
  height: 570px;
  max-height: calc(100vh - 48px);
  background: var(--seloasa-chat-card-bg);
  border-radius: var(--seloasa-chat-radius);
  box-shadow: var(--seloasa-chat-shadow);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: 1060;
  opacity: 0;
  visibility: hidden;
  transform: translateY(24px) scale(0.94);
  transform-origin: bottom right;
  transition: opacity 0.28s ease, transform 0.28s cubic-bezier(0.16, 1, 0.3, 1), visibility 0.28s;
  font-family: 'Inter', -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  border: 1px solid rgba(226, 232, 240, 0.95);
}

#seloasa-chat-widget.is-open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

/* Encabezado del Chat */
.seloasa-chat-header {
  background: linear-gradient(135deg, var(--seloasa-chat-primary) 0%, var(--seloasa-chat-primary-dark) 100%);
  color: #ffffff;
  padding: 14px 18px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.08);
}

.seloasa-chat-header-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.seloasa-chat-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: #ffffff;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--seloasa-chat-primary);
  font-size: 1.25rem;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.15);
  position: relative;
  flex-shrink: 0;
}

.seloasa-chat-avatar .seloasa-avatar-dot {
  position: absolute;
  bottom: 0;
  right: 0;
  width: 10px;
  height: 10px;
  background-color: #22c55e;
  border-radius: 50%;
  border: 2px solid #ffffff;
}

.seloasa-chat-titles h4 {
  margin: 0;
  font-size: 0.98rem;
  font-weight: 700;
  color: #ffffff;
  line-height: 1.2;
}

.seloasa-chat-titles span {
  font-size: 0.74rem;
  color: rgba(255, 255, 255, 0.92);
  display: flex;
  align-items: center;
  gap: 5px;
}

.seloasa-chat-header-actions {
  display: flex;
  align-items: center;
  gap: 6px;
}

.seloasa-chat-header-btn {
  background: rgba(255, 255, 255, 0.18);
  border: none;
  color: #ffffff;
  width: 32px;
  height: 32px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: background 0.15s ease, transform 0.15s ease;
  font-size: 0.9rem;
}

.seloasa-chat-header-btn:hover {
  background: rgba(255, 255, 255, 0.32);
  transform: scale(1.05);
}

.seloasa-chat-close-btn {
  background: rgba(255, 255, 255, 0.24);
}

.seloasa-chat-close-btn:hover {
  background: #ffffff;
  color: var(--seloasa-chat-primary);
}

/* Área de mensajes */
.seloasa-chat-body {
  flex: 1;
  padding: 16px;
  overflow-y: auto;
  background-color: var(--seloasa-chat-bg);
  display: flex;
  flex-direction: column;
  gap: 12px;
  scroll-behavior: smooth;
}

.seloasa-chat-body::-webkit-scrollbar {
  width: 5px;
}

.seloasa-chat-body::-webkit-scrollbar-track {
  background: transparent;
}

.seloasa-chat-body::-webkit-scrollbar-thumb {
  background: #cbd5e1;
  border-radius: 4px;
}

/* Separador de fecha */
.seloasa-chat-date-separator {
  text-align: center;
  margin: 4px 0 8px;
}

.seloasa-chat-date-separator span {
  font-size: 0.7rem;
  text-transform: uppercase;
  color: var(--seloasa-chat-text-muted);
  background: #e2e8f0;
  padding: 2px 10px;
  border-radius: 12px;
  font-weight: 600;
  letter-spacing: 0.03em;
}

/* Mensajes individuales */
.seloasa-msg-row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
  max-width: 88%;
  animation: seloasaMsgFade 0.25s ease-out forwards;
}

.seloasa-msg-row.bot {
  align-self: flex-start;
}

.seloasa-msg-row.user {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.seloasa-msg-avatar {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  background: #ffffff;
  border: 1px solid var(--seloasa-chat-border);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--seloasa-chat-primary);
  font-size: 0.75rem;
  flex-shrink: 0;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);
}

.seloasa-msg-content {
  display: flex;
  flex-direction: column;
}

.seloasa-msg-bubble {
  padding: 10px 14px;
  font-size: 0.88rem;
  line-height: 1.48;
  border-radius: 16px;
  word-break: break-word;
}

.seloasa-msg-row.bot .seloasa-msg-bubble {
  background: #ffffff;
  color: var(--seloasa-chat-text);
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.05);
  border: 1px solid rgba(226, 232, 240, 0.85);
}

.seloasa-msg-row.user .seloasa-msg-bubble {
  background: linear-gradient(135deg, var(--seloasa-chat-primary) 0%, var(--seloasa-chat-primary-dark) 100%);
  color: #ffffff;
  border-bottom-right-radius: 4px;
  box-shadow: 0 2px 8px rgba(228, 59, 20, 0.25);
}

.seloasa-msg-bubble p {
  margin: 0 0 6px;
}

.seloasa-msg-bubble p:last-child {
  margin-bottom: 0;
}

.seloasa-msg-bubble ul {
  margin: 4px 0 6px 18px;
  padding: 0;
}

.seloasa-msg-bubble li {
  margin-bottom: 3px;
}

.seloasa-msg-time {
  font-size: 0.68rem;
  color: var(--seloasa-chat-text-muted);
  margin-top: 3px;
  padding: 0 4px;
}

.seloasa-msg-row.user .seloasa-msg-time {
  text-align: right;
}

/* Botones de acción dentro del mensaje */
.seloasa-action-buttons {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}

.seloasa-action-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: var(--seloasa-chat-primary-light);
  color: var(--seloasa-chat-primary-dark);
  font-size: 0.78rem;
  font-weight: 600;
  padding: 6px 12px;
  border-radius: 20px;
  text-decoration: none;
  border: 1px solid rgba(228, 59, 20, 0.2);
  transition: all 0.18s ease;
  cursor: pointer;
}

.seloasa-action-btn:hover {
  background: var(--seloasa-chat-primary);
  color: #ffffff;
  border-color: var(--seloasa-chat-primary);
  text-decoration: none;
}

.seloasa-action-btn.whatsapp-btn {
  background: #f0fdf4;
  color: #166534;
  border-color: #bbf7d0;
}

.seloasa-action-btn.whatsapp-btn:hover {
  background: #22c55e;
  color: #ffffff;
  border-color: #22c55e;
}

/* Sugerencias Rápidas (Chips / Pills profesionales sin emojis) */
.seloasa-quick-chips-wrap {
  padding: 4px 0 8px;
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.seloasa-chip {
  background: #ffffff;
  color: var(--seloasa-chat-text);
  border: 1px solid var(--seloasa-chat-border);
  padding: 6px 12px;
  border-radius: 16px;
  font-size: 0.78rem;
  font-weight: 500;
  cursor: pointer;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.04);
  transition: all 0.15s ease;
}

.seloasa-chip:hover {
  background: var(--seloasa-chat-primary-light);
  color: var(--seloasa-chat-primary);
  border-color: rgba(228, 59, 20, 0.3);
}

/* Indicador de "Escribiendo..." */
.seloasa-typing-indicator {
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 10px 14px;
  background: #ffffff;
  border-radius: 16px;
  border-bottom-left-radius: 4px;
  box-shadow: 0 2px 6px rgba(0, 0, 0, 0.05);
  border: 1px solid rgba(226, 232, 240, 0.85);
  width: fit-content;
}

.seloasa-typing-dot {
  width: 7px;
  height: 7px;
  background: #94a3b8;
  border-radius: 50%;
  animation: seloasaTypingBounce 1.3s infinite ease-in-out;
}

.seloasa-typing-dot:nth-child(1) {
  animation-delay: 0s;
}

.seloasa-typing-dot:nth-child(2) {
  animation-delay: 0.2s;
}

.seloasa-typing-dot:nth-child(3) {
  animation-delay: 0.4s;
}

/* Pie de entrada de texto */
.seloasa-chat-footer {
  padding: 10px 14px 12px;
  background: #ffffff;
  border-top: 1px solid var(--seloasa-chat-border);
}

.seloasa-chat-input-row {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--seloasa-chat-bg);
  border: 1px solid var(--seloasa-chat-border);
  border-radius: 24px;
  padding: 4px 6px 4px 14px;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

.seloasa-chat-input-row:focus-within {
  border-color: var(--seloasa-chat-primary);
  box-shadow: 0 0 0 3px rgba(228, 59, 20, 0.12);
  background: #ffffff;
}

.seloasa-chat-input {
  flex: 1;
  border: none;
  background: transparent;
  outline: none;
  font-size: 0.86rem;
  color: var(--seloasa-chat-text);
  padding: 6px 0;
  font-family: inherit;
}

.seloasa-chat-input::placeholder {
  color: #94a3b8;
}

.seloasa-chat-send-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--seloasa-chat-primary);
  border: none;
  color: #ffffff;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  transition: background 0.15s ease, transform 0.1s ease;
  flex-shrink: 0;
}

.seloasa-chat-send-btn:hover {
  background: var(--seloasa-chat-primary-dark);
}

.seloasa-chat-send-btn:active {
  transform: scale(0.92);
}

.seloasa-chat-footer-note {
  text-align: center;
  font-size: 0.68rem;
  color: #94a3b8;
  margin-top: 6px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 4px;
}

/* Animaciones */
@keyframes seloasaPulse {
  0% {
    transform: scale(1);
    opacity: 0.8;
  }

  100% {
    transform: scale(2.4);
    opacity: 0;
  }
}

@keyframes seloasaBounce {

  0%,
  100% {
    transform: translateY(0);
  }

  50% {
    transform: translateY(-4px);
  }
}

@keyframes seloasaTeaserSlideUp {
  0% {
    opacity: 0;
    transform: translateY(10px);
  }

  100% {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes seloasaMsgFade {
  0% {
    opacity: 0;
    transform: translateY(6px);
  }

  100% {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes seloasaTypingBounce {

  0%,
  60%,
  100% {
    transform: translateY(0);
  }

  30% {
    transform: translateY(-5px);
  }
}

/* Adaptación Responsive */
@media (max-width: 480px) {
  #seloasa-chat-widget {
    right: 12px;
    bottom: 12px;
    width: calc(100vw - 24px);
    height: calc(100vh - 24px);
    max-height: calc(100vh - 24px);
    border-radius: 16px;
  }

  #seloasa-chat-launcher-wrap {
    right: 16px;
    bottom: 16px;
  }

  .back-to-top {
    display: none !important;
  }
}